PRIVACY POLICY
Your Privacy Matters
We are committed to protecting your personal information and privacy. This policy explains how we collect, use, and safeguard your data when you use ReddyClub365 services.
Information We Collect
Personal Information
- • Full name, date of birth, and contact details
- • Government-issued identification documents
- • Address and proof of residence
- • Payment method information and transaction history
- • Communication preferences and marketing consents
Technical Information
- • IP address, device information, and browser type
- • Login times, pages visited, and user interactions
- • Cookies and similar tracking technologies
- • Geolocation data (where permitted)
How We Use Your Information
• Account Management: Creating and maintaining your account, processing transactions
• Security: Preventing fraud, money laundering, and unauthorized access
• Compliance: Meeting legal and regulatory requirements
• Customer Service: Providing support and responding to inquiries
• Marketing: Sending promotional offers and updates (with your consent)
• Analytics: Improving our services and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• Service Providers: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Payment Processors: To process deposits and withdrawals securely
• Regulatory Bodies: For compliance with gambling regulations
• Business Transfers: In case of merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information:
• Encryption: 256-bit SSL encryption for all data transmission
• Secure Storage: Encrypted databases with restricted access
• Regular Audits: Security assessments and vulnerability testing
• Access Controls: Limited employee access on a need-to-know basis
• Monitoring: 24/7 security monitoring and incident response
Your Rights
You have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Restriction: Request limitation of processing in certain circumstances
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements
You can manage cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure platform security
Account data is typically retained for 7 years after account closure for regulatory compliance.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
• Email: privacy@reddyclub365.com
• Phone: +91 9876543210
• Address: Data Protection Officer, ReddyClub365
• Live Chat: Available 24/7 on our website